Masters in Management

Masters (MS) in management with focus on logistics management.

Coordinator

I provided coordinative support for the campus primarily through student academic advising and managing the office in day-to-day business and operational activities.

– Developed and implemented a university-wide SharePoint site for storing and tracking military veteran education benefit records.
– Closely monitored and encouraged students to not give up on their education goals resulting in less attrition.
– Proactively ensured a smooth transition to video-only instruction for instructors and students due to COVID through technical troubleshooting and schedule deconfliction.
– Sought after to assist with a virtual team assigned to locate and schedule instructors nationwide.
– Developed an Excel spreadsheet to monitor student course completion and pace for graduation date goals.
– Answered phones and communicated program descriptions and requirements to prospective students.
– Worked closely with the business office and Veteran’s Affairs to reconcile veteran account credits and debits.
– Monitored and purchased routine office supplies for the campus.
– Attended recruiting events and job fairs to represent the university and provide information to prospects.
– Represented the campus in virtual and in-person meetings regarding operations and recruiting activities.

Plans and Operations Specialist

Responsible for coordination of administrative, operational, and analytical functions associated with daily activities to achieve short-term through strategic goals and missions for the US Army’s modernization initiatives.

– Analyzed and evaluated complex operational issues diverse in nature and extrapolated methods and procedures to develop comprehensive plans, solutions, and strategies for the internal and external integration of day-to-day and long-range projects, goals, actions, and activities requiring the involvement of staff elements and subordinate units.
– Technical advisor and problem solver to senior-level staff and subordinate commands on operational policies, programs, and procedures for training, plans, and test exercises.
– Organized and conducted management reviews designed to improve the effectiveness of organizational program operations in meeting goals and objectives.
– Initiated the section’s policy and procedural changes during a reorganization to efficiently support the organizational strategic goals, plans, and mission.
– Organization’s knowledge manager and change agent that led to improved sharing of knowledge across the organization by streamlining processes of collaboration into compact decision-making modules through the use of Microsoft SharePoint.
– Authored and edited over 1000 documents for the general’s staff including standard operations procedures, memorandums, and weekly operational orders to ensure the mission and guidance were clearly outlined to U.S. Army units, sister military services, and international partners.
– Administered the organization’s fusion center, collecting, analyzing, and providing leadership with information relevant to tasks and missions.
– Developed metrics to measure and evaluate written products and processes for improved efficiencies.
– Created and proactively monitored multiple task trackers for the organization to ensure products and tasks were completed on time.
– Developed and presented PowerPoint presentations on various tasks and section activities to senior staff.
– Liaison with internal and external customers and stakeholders to ensure collaboration of efforts to complete tasks on time.

Logistics Officer

Served honorably as a logistics/transportation officer (Captain) with duty stations in Georgia, Virginia, South Korea, and Oregon. The job titles and responsibilities follow:

Recruiting Operations and Administrative Manager
Directly responsible for daily administrative and operational activities of the organization headquarters including directly supervising 10 personnel, conducting monthly production analysis, and regulatory infraction violations.

– Developed and evaluated operational long- and short-term performance goals and plans leading to improved recruiter training and applicant retention that consistently increased monthly production.
– Reviewed work products of peers and employees for accuracy, adequacy, and regulatory adherence that improved the accuracy of documents used for applicant processing and regular reports and correspondence resulting in higher efficiency.
– Chosen over more tenured peers to lead the evaluation boards for civilian federal employee applicants for open positions and applicants seeking acceptance into the Army Officer Candidate School.
– Created Microsoft Excel functions and formulas to improve the analysis of variables for production for accurate monthly report writing and briefing presentations to high-level leaders.

Safety and Security Manager
Responsible for the safety and security of a military camp with over 5000 people in a foreign host country.

– Within three weeks of assuming this position, successfully planned and conducted a security response and posture in coordination with multiple camp organizations, military police, and host nation military/police for a large event outside the perimeter from known violent anti-American activists with only a seven-day notice.
– Regular inspections lead to updated policies and repairing damaged or broken security.
– Revamped and reenergized a working group to address and mitigate concerns primarily through education and awareness training that created an environment ensuring safety and security were included in the planning of training events and daily operations.

Training Manager
Responsible for planning and training military, government employees, and international military officers in the officer basic course for logistics and transportation in 18-week cohorts of 50 personnel with instruction in management techniques, report writing, and leadership skills through classroom and field exercises.

– Through the development of short to long-term planning of classroom training, instruction, and field exercises with up to three overlapping class cohorts at any given time, ensuring every cycle had all supply, logistics, and outside support coordinated resulting in safe, effective, relevant, and practical training of junior leaders.
– Updated and standardized the organization’s training plan ensuring all training managers consistently conducted training activities and student evaluations with their cohorts within regulatory requirements.
– Supervised over eight multi-day logistical capstone training events involving multiple watercraft, ground equipment, and up to 200 personnel across different training locations that successfully allowed students to implement and practice leadership, planning, and management skills they were instructed in with no injuries.

Senior Manager
Selected over more senior peers to be the second-in-command of a watercraft maintenance company of over 300 personnel. Directly supervised an office staff of ten and was regularly the acting manager.

– Instituted changes in processes and procedures increasing efficiencies in administrative functions including personnel evaluations, finance, leaves, promotions, etc., resulting in more than 95% of all submissions being accepted on the first submission.
– Oversaw two supply warehouse workflows to include annual and monthly spot inventories.
– Monitored monthly expenditures and submitted annual budget requests with supporting justification analysis reports.
– Led the planning and assisted with evaluating two company annual culminating training events of approximately 300 personnel to test and certify readiness for daily operations and real-world missions.
– Mentored and trained, new managers in the organization ensuring effective integration and transition into roles

Team Leader
Responsible for a watercraft maintenance welding and machining section of 40 personnel. Oversaw equipment accountability, training, logistics, safety, and personnel evaluations.

– Through instituting risk management and enforcing safety measures, I ensured a “safety-first” mentality resulting in zero accidents or injuries during my tenure.
– By planning and conducting regular training events, successfully qualified and certified the section in their occupation specialties to support daily operations and deployments.