About Christopher Persaud

  • Age  28 - 32 Years
  • Salary  1850
  • Gender  Male
  • Viewed 24

About me

Experience

  • 2021 - Present
    Tesla

    Service manager

    Spearheaded service operations, overseeing a team of 19 technicians and support staff.
    Developed and implemented strategies to streamline processes, resulting in increased productivity and reduced turnaround times.
    Implemented training programs to enhance technical skills and customer service standards.
    Established and maintained strong relationships with customers, ensuring satisfaction and retention.
    Monitored key performance indicators (KPIs) and implemented corrective actions to achieve targets.

Expertise

Customer relations and de-escalations

Languages

English
Proficient
Spanish
Proficient

Skills

Bilingual (English and Spanish) quick to learn new concepts Communication Customer relations Leadership sales
 
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